Conflict of Interest Policy
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Conflict of Interest Policy

Overview

At AIRank PRO, we prioritize transparency and fairness in our dealings with clients across the same industry. This policy outlines our approach to managing potential conflicts of interest, ensuring all competing businesses receive equitable treatment.

Scope

  • Applicability: This policy applies to all AIRank PRO services, including but not limited to:

    • Content Optimization for GenAI

    • Digital Marketing Strategies

    • Website Traffic Monitoring

  • Affected Parties: All clients within the same industry, as defined by our service-specific categorizations (excludes Enterprise plan customers).

Identification of a Potential Conflict of Interest

A conflict of interest may arise in the following scenarios:

  • Competing Client Objectives: When two or more clients have the same goals and only one can "win".

  • Shared Industry Insights: Access to sensitive information that could benefit one client over another.

  • Resource Allocation: Potential for unequal distribution of resources (e.g., dedicated support, priority in updates).

Management and Resolution

To address conflicts of interest, we:

1. Maintain Client Confidentiality

  • Ensure confidential client information is handled appropriately and used solely for the purpose of delivering our services.

  • Implement data segregation to prevent unintended sharing of insights between competing clients.

2. Employ Objective Service Delivery

  • Utilize standardized service frameworks (see pricing page) to guarantee equal treatment.

  • Regularly review and update our processes to reflect industry best practices.

3. Allocate Resources Fairly

  • Priority Scheduling: Manage new clients, updates and requests based on a first-come, first-served principle, unless otherwise agreed upon in client contracts.

4. Continuous Monitoring and Feedback

  • Internal Audits: Regularly assess our conflict management processes.

  • Client Feedback Mechanisms: Encourage clients to report any perceived conflicts or biases, with escalation to senior leadership.

Client Rights and Responsibilities

  • Awareness: Clients are expected to be aware of this conflicts of interest policy.

  • Disclosure: Clients must inform us of any potential conflicts they are aware of upon service commencement or that may develop during our working relationship.

  • Cooperation: Collaborate with our team to resolve any identified conflicts.

Policy Updates and Amendments

This policy will be reviewed and updated as necessary to reflect changes in our services, industry practices, or regulatory requirements. Clients will be notified of any significant amendments.

Contact for Concerns or Questions

For any inquiries or concerns regarding our conflicts of interest policy, please contact our dedicated support team.

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