Performance and Guarantees- GenAI Optimization

Overview

Delivering tangible results in GenAI optimization is mission-critical to our clients. While no service can guarantee specific rankings due to the dynamic nature of AI platforms, we do offer deliverables and milestones that ensure our efforts are aligned with your goals.

What We Offer

  • Service Level Agreements (SLAs): We provide SLAs that outline expected outcomes and timelines for achieving GenAI optimization milestones. These agreements are tied to the specific service plan you have selected for your organization.

Guarantee Policy

  • No Ranking Guarantees: Due to the unpredictability of GenAI algorithms (and the unknown frequency of how often AI vendors will scrape and ingest your optimized website content), we cannot guarantee specific rankings.

  • Quality of Service Guarantee: We CAN guarantee the timeliness and quality of our services, ensuring that all work is performed with the highest standards of professionalism and in accordance with best practices.

Performance Milestones

  • Project Phases:

    • Analysis and Setup: Initial content assessment and project onboarding (typically within 2-4 weeks).

    • Implementation: Ongoing optimization work, with frequency of optimized content updates tied to your specific service plan.

    • Review and Adjustment: Max and Enterprise clients will have quarterly, regular review meetings to assess progress and adjust strategies.

Frequently Asked Questions (FAQs)

  • Q: What if I'm not satisfied with the progress? A: Regular review meetings allow for strategy adjustments. Keep in mind that we do not control how often and when AI bots will scrape your website.

  • Q: Can I customize these milestones? A: Yes. While these milestones meet most clients' needs, we are willing to tailor our service offering and commit to different "agreed-upon" metrics and milestones that better align with your business objectives.

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